Indigo take-back programme

Welcome to HP Indigo’s supplies take-back programme

As part of HP’s commitment to the environment, HP Indigo’s supplies take-back programme aims at reducing the overall impact of HP Indigo print operations on the environment. It is a free of charge service for used supplies product take-back, reuse of selected product components and recovery in a legally compliant and environmentally sound manner.
Please be part of HP’s effort to reduce the environmental impact of digital printing with HP Indigo.

Advantages for the customer

• Return your used HP Indigo supplies absolutely free of charge – the programme covers take-back of used BIDs , empty ElectroInk cans, used imaging oil, used bobbin wires.
• All other HP Indigo supplies as well as 3rd-party materials are not eligible for this programme.
• Be sure that your used HP Indigo supplies products are disposed of in an environmentally sound manner.
• Join HP’s corporate strategy of reuse and recycling.
• Submit a HP Indigo supplies take-back request at any time through an easy to use web portal.

How to return your HP indigo waste

If you are interested in being part of the HP Indigo UK take-back programme, please follow this process:

	Step 1: Fill in the “Initial Application” form (available on the link below).
	Step 2: You will receive an e-mail confirmation of the Initial Application submission.
	Step 3: You will be contacted by HP’s service provider within 2 working days with an assessment of your take-back needs. Our service provider will supply you with relevant storage containers and will provide you with a specific Account number to submit your collection orders. Important Note: You only need to fill this Initial Application once.
Initial application

Request for collection

Once you need your waste to be picked up, please follow this process:

	Step 1: Fill in the “request for collection” order form (available on the link below).
	Step 2: You will receive an e-mail confirmation with the request number.
	Step 3: You will be contacted by HP’s service provider to arrange the collection details within 2 working days.

Important note: Please understand that only used HP Indigo BID units, BID Bases, BID Developer Rollers, bobbin wires, empty ink cartridges and used imaging oil may be returned through this programme.

Return of any other types of waste including 3rd-party waste may lead to the exclusion from this programme, and associated logistics and disposal cost for such unauthorized returns will be charged to you. Please, notice that all BIDs need to be returned: BIDs, BID Bases and BID Developer Rollers.

Please note the minimum quantities to order for a collection is 200 liters of Imaging Oil.

At the time of collection, HP’s service provider will collect all the remaining waste available at customer’s site (Bids, Ink canisters…).