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Why reliability matters

Think about the times when you neet to print a boarding pass on the way to the airport or a homework assignment the night before it’s due? Or how about that “finished in the nick of time” presentation that has to print right the first time. Reliable printing is always a priority, whether you print at home or at work, whether you’re printing directions off the Internet or you’re a creative professional whose prints are your livelihood. That’s why you rely on Original HP printing supplies to keep your printer running at its best.

Learn more about what makes Original HP printing supplies — ink, toner, and paper — the only choice for reliable performance.

Original HP Inks

Original Inks Inks that print what you expect, when you expect it.
Expand the sections below to learn more.

  Inks for home printing

Life presents you with enough unknowns; printing shouldn’t be one of them. Tests conducted by Innovationstechnik, a leading European research lab, confirm that when you use a new, Original HP cartridge in your HP printer, there’s virtually no chance it will fail; but if you use a non-HP cartridge, on average, there’s a better than one in five chance it will be dead on arrival or fail prematurely.1 That means you save time and money by printing it right the first time, all while enjoying crisp, clear prints with brilliant color.

Get what you pay for — more quality pages and a trouble-free experience

With Original HP ink cartridges you can count on high-quality prints the first time and time after time. Once you start printing more clean pages with less hassle, the real value of reliable Original HP supplies becomes apparent.

In 2007, Innovationstechnik conducted a study for HP designed to test the quality and reliability of HP inkjet print cartridges compared to sixteen brands of refilled inkjet print cartridges for the HP DeskJet 970Cxi and the HP Deskjet 5850 printers. All of the brands tested were from Europe. In this study, on average more than one out of five refilled ink cartridges was dead on arrival or failed prematurely.1

Cartridge reliability problems

Cartridge reliability problems

(1) HP, (2) Average of All Store/Refill Brands, (3) Average of All Refill Station Brands, (4) Average of all Refilled Brands

Refill inks
Photo 1: Brand K - Black print cartridge arrived in a pool of ink*
Photo 2: Brand L - Colour cartridge ink spilled in plastic bag*
* © Innovationstechnik 2007.

View the Reliability Comparison Study – HP Inkjet vs. Refill Brands
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  Inks for business printing

You have better things to do than deal with poor quality prints or paper jams. Keep productivity high at your office by letting Original HP printing supplies work behind the scenes to provide what you need in printing, when you need it.

Trouble-free printing experience — money, time and quality matter

Original HP printing supplies perform together flawlessly. From printer to cartridge to paper, it all translates perfectly — no skewed prints or streaking, banding or unclear images, just top quality prints every time.

Comparatively, refilled cartridges that claim to save you money can cost more when you consider time lost reprinting poor-quality pages and money spent replacing cartridges that run short on ink, leak, or simply fail right out of the box. That’s not much of a savings.

Cartridge reliability problems

Cartridge reliability problems

(1) HP, (2) Average of All Store/Refill Brands, (3) Average of All Refill Station Brands, (4) Average of all Refilled Brands

In fact, a study by one of Europe’s leading research labs found that on averagemore than one out of five refilled ink cartridges was dead on arrival or failed prematurely. 1 Read more about the reliability comparison study conducted by Innovationstechnik, one of the world's foremost quality assurance organizations.

Refill inks
Photo 1: Brand K - Black print cartridge arrived in a pool of ink*
Photo 2: Brand L - Colour cartridge ink spilled in plastic bag*
* © Innovationstechnik 2007.

View the Reliability Comparison Study – HP Inkjet vs. Refill Brands
» Hide

  Inks for professional arts

If you can’t print, you won’t get paid. Whether you’re printing professional photographs or fine art prints, your clients expect you to deliver the highest quality output, on time. Original HP inks allow you to keep productivity high by focusing more on your craft . . . less on your inks.

Trouble-free printing – your prints are your revenue

You’ve invested in reliable, high-quality HP printers to ensure your prints reflect your work accurately. Maintain that reliability with Original HP printing supplies.

Original HP printing supplies are made to work together with your HP printer, letting you print right the first time, every time, without frustration.

‘Bargain’ refill cartridges, however, can suffer from leaks or outright failures. They may claim to save you money, but, with time lost in reprinting poor-quality pages or money spent replacing failed cartridges, that’s not much of a savings.

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Original HP LaserJet Print Cartridges

Original HP LaserJet Print Cartridges HP LaserJet Print Cartriges that keep your business and your printing network running smoothly.
Expand the sections below to learn more.

  Your business can benefit from hassle-free printing

Original HP printing supplies are designed to work together with HP printers to deliver trouble-free printing — helping you avoid unnecessary downtime.

Trouble-free printing – money, time and quality matter

Original HP LaserJet Print Cartridges work optimally with your HP printers for a trouble-free, always reliable printing experience. You can count on crisp, clear prints every time.

QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP Color LaserJet print cartridges vs. remanufactured brands. The results: Original HP cartridges far surpassed remanufactured in reliability and print quality.2

 

  • 80.1% of all remanufactured color toner cartridges tested had reliability problems.
  • Nearly 1 out of 6 remanufactured color toner cartridges tested was dead on arrival or failed prematurely.


Companies that remanufacture cartridges often claim their products will work just like the new product. But QualityLogic found that a whopping 78.1% of pages printed with remanufactured color toner brands were low quality due to fade, smudges, specks, lines, color shifts and dropouts.

Total problem cartridgesRemanufactured color toner cartridges could end up costing your company more than dependable HP Color LaserJet print cartridges when you factor in lost money in wages and supplies. Read more about the reliability comparison study conducted by Quality Logic, one of the world's foremost quality assurance organizations.

Remanufactured toners
Photo 1: Remanufactured cartridge yellow toner leakage inside printer during testing
Photo 2: Magenta toner spills in sealed envelope from a remanufactured cartridge during testing
View the Reliability Comparison Study – HP Color Toner Cartridges vs. Remanufactured Brands
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Original HP Papers

Original Papers Papers that don’t jam, skew or bunch.
Expand the sections below to learn more.

  Better together — HP papers, inks and toners

Whether you’re printing photos, documents, technical drawings, or brochures, Original HP papers, inks and toners are engineered to optimize the performance of your HP printer — saving you time and money on all of your print projects.


For example, HP’s new Advanced Photo Paper delivers "worry free" photos that:

  • Dry instantly
  • Are smudge and water resistant
  • Use Auto Sense to automatically adjust printer settings for optimal prints

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  Jam free

HP papers are engineered to deliver superior feed performance.3


  • Fewer misfeeds
  • Virtually jam free
  • Less paper dust build-up

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1 Based on results of brands tested in 2006/2007 by Innovationstechnik GmbH. Test commissioned by HP. Testing performed on HP 45A, HP 78A, HP 56 and HP 57 Inkjet Print Cartridges. Individual results may vary. See the Innovationstechnik study @ www.hp.com/uk/inktest for full details.

2 Based on average results of brands tested in the 2005 Toner Cartridge Reliability Comparison Study by QualityLogic, Inc. and commissioned by HP. Testing performed on the color toner cartridges for the HP Color LaserJet 4650 (Q3558A) printer. Individual results may vary. See Quality Logic Report for full details.

3 HP runs thousands of sheets per product through Life test under varying environmental climates.

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