http://welcome.hp-ww.com/img/hpweb_1-2_topnav_hp_logo.gif en-au Sat, 25 May 2013 19:19:54 -0700 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=337259 Sat, 25 May 2013 19:19:54 -0700 - Sydney-based
- Major enterprise accounts 
Hewlett-Packard's Enterprise Business (EB) group is helping to establish us as the world's leading information technology company. EB's mission is to be the best at helping customers manage and transform their IT environments to optimize business outcomes.
 
You will develop and sell software solutions to end-user, major enterprise customers in Sydney. This will involve face to face meetings with customers in order to gain a detailed understanding of their core and unique business needs and priorities, and turning this knowledge into winning sales proposals. Your key objectives will be to maintain and grow opportunities with your customer base, and hunt out and bring to fruition new business.
 
You'll be recognized as a subject matter expert on the relevant technologies and their solution applications, and acknowledged for your ability to develop highly innovative solutions. This will require you to routinely exercise independent judgment in developing methods, techniques and criteria for achieving objectives. You'll develop strategy and help set functional policy and direction.]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=337259 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=342121 Sat, 25 May 2013 19:19:54 -0700 - Newly-created role
- Based Melbourne
 
Hewlett-Packard's Imaging and Printing Group (IPG) is a world leader in printing, copying, imaging and digital photography solutions for both businesses and consumers. Our offerings include printers, multifunction or all-in-one products, and faxes, copiers, scanners up to digital cameras, photo printers and their related accessories.
 
We are developing the technologies that transform the way people interact, allowing them to capture, print and share ideas, images and information across the globe.
 
IPG's Indigo digital colour production press is leading its sector. Our vision is to drive the analog-to-digital transformation in high-value color print production markets. In a nutshell, we offer our customers "progressive, profitable printing".
 
This role has been created in response to rapid market growth in the SouthPac region. You'll support and manage the relationship with our key channel partners in Australia and New Zealand, as a member of the APJ Service Delivery team.
 
Your responsibilities will include
 
- supporting the channel partners and end-user customers
- supporting the HP Indigo sales team
- managing press installations across the Region
- providing on-the-job training, education, and assistance to fellow team members, channel partners and customers
- contributing to HP Indigo intellectual property
- ensuring that technically efficient, workable, and cost-effective solutions and systems are in place.
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=342121 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=351331 Sat, 25 May 2013 19:19:54 -0700  
As the Bid Manager you are an integral member of the Global Sales Support (GSS) APJ team. They are responsible for ensuring HP has the most compelling, integrated business and technical responses across all pursuits.  
 
You will be the single point of contact, for all aspects of the pursuit from pursuit initiation to contract signing. The successful applicant will develop comprehensive pursuit plans and ensures the bid team is staffed, engaged and equipped to fulfill its respective tasks. Senior and Enterprise level Bid Managers are also responsible for end to end solution, including technical and commercials for the pursuit.
 
You will be responsible for the following:
 
- Overall accountability of the pursuit delivery, next to the Pursuit Leader.
- Influences pursuit direction and strategy. Knowledgeable about, experienced in and able to contribute to deal qualification and pursuit strategy
- Has an end to end responsibility of the opportunity solution components and cost/pricing models.
- Provide leadership in interpretation of client business objectives/issues and correlation of these with commercial solution options that enable solutioning teams to drive the HP value proposition and win themes through the solution.
- Maintains and updates sales strategy and win themes under direction from Sales Executive.
- Gathers client references.
- Manages the reference visits program.
- Participates in due diligence and contract negotiations as required.
- Manages to the approved budget including ensuring time recording is adhered to and Internal Billings (IB) is validated against time reporting.
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=351331 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=370333 Sat, 25 May 2013 19:19:54 -0700  
The software engineer will be responsible for the development of components of our hardcopy repository appliance product. You have gained experience in other software development projects and will be involved in the complete software life cycle (investigation, specification, design, implementation, quality assurance).
Essential duties and responsibilities:
- Understand the document/records management market and customer needs
- Turn market and customer requirements into product features and technical specifications
- Perform investigations and feasibility studies
- Estimate the time required to implement new functionality
- Design and implement new features according to plan
- Focus on timely delivery and quality
- Perform unit test
- Assist in the documentation of your components
- Perform code reviews
- Analyze and troubleshoot problems found during the QA phase
As a software development engineer  you have gained experience in many other and large software development projects, using a variety of implementation languages, platforms and technologies. You will be involved in the complete software life cycle (investigation, specification, design, implementation, quality assurance). You will be able to make design decisions, work
on overall architecture topics, and provide guidance and coaching for new team members. You will also work closely with the project manager to ensure the quality and timeliness of your deliverables.]]> Engineering https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=370333 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=374676 Sat, 25 May 2013 19:19:55 -0700  
The primary focus of the Storage Team Capability (SAN/BURA) is to provide level 2 and 3 backup and recovery support and administration services for EMC solutions. We also support peripherals including SunStorage Tek, media management, backup monitoring & reporting as well as vendor management across multiple sites and customers.
 
The BURA Specialist's duties include:
- Under minimal direction perform the daily/weekly data backup/restores in a large distributed server environment.
- Supply daily reports to both client and management
- Under general direction, implements and supports LAN infrastructure (server & desktop) as it relates to the our Government clients' computing environment
- Analyses workflows and procedures to recommend operational support tools and technologies to satisfy customer needs.
- Acts as a liaison between the customer, suppliers, and other technical groups to resolve backup/restore problems.
- Implements operational support standards and procedures relating to Backup and Recovery management.
- Write and present technical & business solutions for Backup methodologies and disaster recovery.
- Ability to manage vendors when resolving issues relating to our Data backup/restoration.
- Recommends changes and improvements to existing standards. Develops administration manuals for various environments.
- Keeps abreast of emerging operational support technologies and industry trends.
- Be able to work in a technical 2nd or 3rd level support centre using remote management tools, providing telephone support to the client.
- After hours support/ and on call support will be required.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=374676 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=380804 Sat, 25 May 2013 19:19:55 -0700 This is an exciting opportunity to join a dedicated team of implementation server engineers. Our Canberra team is currently undertaking some major technology transformation projects which will involve upgrades and implementation of leading edge technologies, and the transformation of enterprise scale server environments.
 
Server team exists within the Work Place Services portfolio of HP Enterprise Services. Its primary functions are the support of mid range wintel server infrastructure and operating systems for a number of federal government clients.
 
Responsibilities
Primary Responsibilities required in the day to day functions are as follows:
?                Willingness to perform after hours work and 24 x 7 On Call duties;
?                Solid understand of LAN/WAN principles and technologies;
?                Be interested in further developing a career.
?                Ability to resolve issues and handle conflicting priorities in a dynamic environment;
?                Implements operational support standards and procedures relating to change, performance management, and security;
?                Provides input to Windows 2000/2003/2008 hardware and software engineering strategies for client Infrastructure;
?                Ensure support plans and services meet customer needs and expectations
?                Assists in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need;
?                Keeps abreast of emerging operational support technologies and industry trends;
?                Liaising with vendors;
?                Providing information relating to customers' hardware and software purchasing decisions;
?                Coaches others in the application of new operational support technologies;
?                Implements operational support standards and procedures relating to change and performance management, and security;
?                Implement changes and improvements to the environment via strict Change Management procedures;
?                Update Case/Task management systems in relation to logged client incidents
?                Recommends changes and improvements to existing standards. Develops and maintains administration manuals for various environments;
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=380804 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=382688 Sat, 25 May 2013 19:19:55 -0700  
RESPONSIBILITIES:
 
The primary responsibilities of the position will include:
1)       The design and implementation of network based solutions with particular focus on network proxy and content delivery products.
2)       Identify and rectify problems associated with the client's network infrastructure as a level 3 escalation point.
3)       Provide consultancy and  input for non network related solution designs where required
4)       Perform peer reviews on network solutions created by other team members]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=382688 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=383399 Sat, 25 May 2013 19:19:55 -0700 - Interesting role engaging with sales, product specialists & clients
- Excellent opportunity to grow and progress internally
Hewlett-Packard Services has grown to be the largest component of HP's Technology Solutions Group (TSG), especially with the acquisition and integration of HP/EDS. 
We need a passionate and driven person with enthusiasm for technology to help us create new was of selling server & storage services to new and existing clients. Once you are established, you will be engaging with product specialists, sales teams, presenting at events and engaging with clients.
 
You are a good problem solver, strategists, communicator and you love seeing your ideas through to inception. You also have the ability to analyse data, make informed decisions based on the likelihood of success and can motivate/influence others internally and externally.]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=383399 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=385101 Sat, 25 May 2013 19:19:55 -0700 HP- Jo Code/Name: 00S38H / Prg Mgr III 
Based in Melbourne, the opportunity is to establish and manage a Program Office for the Telstra IDM Program. The requirement is for a self motivating person who can set and achieve their own goals with the minimum of supervision and direction. Their major role is to provide oversight of all programs and projects, including a mechanism for early warning of the possibility that commitments will not be met, and to provide the program and project management standards to ensure successful service delivery. Experience as a program manager successfully delivering major programs or a good track record of performing a similar PMO role in a major enterprise is preferred.   
 
Responsibilities:
·         The oversight of all program and project performance
·         To develop, implement and maintain the enterprise performance monitoring process
·         To develop, implement and maintain the enterprise project integration process     
·         To implement and maintain program and project management standards
·         To define the level of capability required to manage the enterprise's programs and projects
·         To utilise HPs' global program and project management processes and tools
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=385101 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=386265 Sat, 25 May 2013 19:19:55 -0700  
More specifically this role will play a lead role for AP as a part of the Global Standardisation and Right-shoring Project.
 
 
Capabilities needed -
 
Communicates strategic process decisions and plans, program status, and issues and workarounds in order to achieve alignment with the top level of the business, function, or region.
- Leads internal or external programs with significant complexity and risk, provides feedback on programs, and conducts post-project evaluations.
- Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.
- Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of significant complexity, and understand business/customer impact.
- Leads efforts to utilize standard project management and quality improvement methodologies in process improvement approaches.
- Identifies the need for new processes as well as significant improvements to major processes and drives their development and implementation.
- Leads or contributes to process/program development and strategy development on a global and/or business-wide level.
- Point of contact for certent Technology center throught the world
]]> Sales Operations https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=386265 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=387727 Sat, 25 May 2013 19:19:55 -0700  
The primary focus of the Storage Team Capability (SAN/BURA) is to provide level 2 and 3 backup and recovery support and administration services for EMC solutions. We also support peripherals including SunStorage Tek, media management, backup monitoring & reporting as well as vendor management across multiple sites and customers.
 
The SAN Engineer  provides day to day Support of the SAN/BURA Environment.
 
Responsibilities
 
- Ensuring the SAN environment allows the vendor to meet their contractual SLA's and obligations;
- Integration of project related activities into the production environment;
- Knowledge of and ability to implement best practices for SAN management and administration including transformation of existing Process and procedure implementation.
- Maintenance of SAN Environment
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=387727 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=387734 Sat, 25 May 2013 19:19:55 -0700  
HP Requires and experienced Mainframe professional to join its Federal Government Mainframe and hosting Team. This is a great opportunity to play an integral role within and experienced team supporting a number of Federal Government Departments Mainframe environments.
  
 
 
 
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=387734 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=391026 Sat, 25 May 2013 19:19:55 -0700  
The Market Development Manager - Specialist Mobility Solutions works throughout the product life-cycle from conception through introduction to evolution, and you will be driving our successful position in the market by ensuring that our product lines meet and beat their targets and grow faster than those of our competitors. This is an exciting area of the business with a focus on mobile technology including our new tablet solution and embedded 3G products. Engaging with Telco partners and wider areas of the business means your technical nouse is as import as your marketing skills and you can talk the Telco lingo and bundle solutions together to meet market demand and need.  
 
As a Market Development Manager, responsibilities include:
 
·          Prepare the monthly forecast
·          Manage the product lifecycle to maximize sales as well as ensure minimum obsolescence
·          Close working relationship with all areas of the business
·          Propose pricing structures on new and current products
·          Propose various demand generation activities and tacticals to ensure maximum reach to the target customer segments
·          Be the product champion, both internally and externally
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=391026 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=391035 Sat, 25 May 2013 19:19:55 -0700 - Multiple roles available
- Training provided
- Fix a range of products from laptops to printers
 
 
Hewlett Packard provides customers with notebooks, desktop PCs, printers and other accessories that push the boundaries of personal computing.
 
You will be crucial to the HP's service delivery to customers, fixing notebook and desktop PCs. You will also get involved with low to mid range mono and colour Laserjet and leading up to the high end Multi Function Printers (MFP's).
 
You'll also install, configure and offer guidance to customers. You will drive a high level of satisfaction by clarifying customer needs, handling problems promptly and escalating issues according to established procedures.
 
You understand the impact to customers when equipment is down, can indentify a solution and convey this in easy to understand language. You have the technical knowledge to resolve problems, develop solutions and can work with minimal supervision.
 ]]> Engineering Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=391035 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=391031 Sat, 25 May 2013 19:19:55 -0700 - Multiple roles available
- Training provided
- Fix a range of products from laptops to printers
Hewlett Packard provides customers with notebooks, desktop PCs, printers and other accessories that push the boundaries of personal computing.
 
You will be crucial to the HP's service delivery to customers, fixing notebook and desktop PCs. You will also get involved with low to mid range mono and colour Laserjet and leading up to the high end Multi Function Printers (MFP's).
 
You'll also install, configure and offer guidance to customers. You will drive a high level of satisfaction by clarifying customer needs, handling problems promptly and escalating issues according to established procedures.
 
You understand the impact to customers when equipment is down, can indentify a solution and convey this in easy to understand language. You have the technical knowledge to resolve problems, develop solutions and can work with minimal supervision.
 ]]> Engineering Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=391031 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=392031 Sat, 25 May 2013 19:19:55 -0700  
Overall  Responsibility
 
Leads and Creates Effective and Winning Infrastructure based service solutions, working with internal and external stakeholders. Solutions adhere to the operational and financial guidelines of Technology Services.
 
Description
- Architect custom infrastructure based solutions
- Architect reusable infrastructure solutions
- Customize reusable infrastructure solutions
- Capture and share architectural IP at the solution level
- Define and implement architectural governance at the program and enterprise or operational scope
- Contribute to the Architect profession both internally and externally
- Lead architecture team in architecture activities for complex, medium to large opportunity.
- Develop for client technically or operationally feasible long-term infrastructure solutions
- Assess business impact of created solutions. Help to create a solution P&L
- Identify and address technical or operational risks
- Document solution with version controls
- Provide review/input on project activities for large enterprise or global level projects
- Collaborates extensively  with internal and external organisations eg Service Delivery, Customer Operations, Logistics, Finance, Business, other BUs, suppliers,  etc
- Key Linkages:
       ·       Output to:  Sales, Business, Service Delivery, other BUs
       ·       Input from: Customers, other BUs, Service Delivery, Business
 
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=392031 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=395894 Sat, 25 May 2013 19:19:55 -0700 In this Critical Incident manager role, you will manage the severely impacting incidents involving large scale high risk data / application issues.
 
This role is a integral part of the Senior Delivery leadership team reporting directly to head of Delivery of services. This role involves a  combination of governance and operations and some of key duties including:
 
·         Provide leadership for the management of critical incidents within Application services area
·         A Bachelor or Master degree in Computer Science or a related discipline including  ITIL training and certifications
·         Successful candidate is a dynamic leader with a track record of identifying and developing strong relationships and successfully managing virtual teams and technical resources
·         Work with onshore/offshore delivery  support teams to coordinate to drive  a resolution to minimize the business impacts
·         Time sensitive communication. - Running both technical conference bridges and business update calls.
·         Collating technical and business impact.
·         Driving decision making for incident resolution and minimizing impact to the business.
·         Escalating to Senior Management. Providing incident updates to stakeholders both internal and external.
·         Capturing incident follow-ups and completing formal Post Incident Reviews.
·         Coordinate decision making and communication of critical, emergency break fix work by chairing conference calls and publishing formal communication.  
·         Assist with preparing for, publishing and participating in the Weekly Incident Review Meeting, which includes: Working with Application coordinators to determine specifics of the business
          impact for each incident.
·         Trending incident metrics for further analysis.
·         Work with all application support teams in an effort to improve the overall stability of the production environment both proactively and reactively
·         Assist in driving educational, training and communication programs surrounding the Service management guidelines that are place.]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=395894 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=397113 Sat, 25 May 2013 19:19:55 -0700  
This is an exciting opportunity to focus on the business development, design and lead the pursuit of tailored IT Service Management solutions for new and existing enterprise customers. The  will also provide advanced technical consulting and advice to colleagues on proposal efforts, solution design, translate the client's requirements relative to HP's solutions, and tuning and modification of solutions, and contribute to HP strategy moving forward.
An important part of the role will be to create and support sales activities, including managing bids, and making major contributions to the sales lifecycle. The Solution Architect will also complete proposals for smaller engagements, and actively grow our portfolio with existing customers by identifying new opportunities. 
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=397113 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=402055 Sat, 25 May 2013 19:19:55 -0700  
HP Enterprise Services is growing in a number of directions; whilst expanding on our current service lines we are moving in a number of new and exciting directions. With growth and diversification we are looking to expand our Bid Management team to support and guide HP in this exciting time. We offer a unique opportunity to join a global leader in IT Outsourcing and play an integral role in the strategic direction of our South Pacific Growth.
 
The Bid Manager is an integral member of the Global Sales Support (GSS) APJ team. They are responsible for ensuring HP has the most compelling, integrated business and technical responses across all pursuits.  
 
The Bid Manager is the single point of contact, for all aspects of the pursuit from pursuit initiation to contract signing. The successful applicant will develop comprehensive pursuit plans and ensures the bid team is staffed, engaged and equipped to fulfill its respective tasks. Senior and Enterprise level Bid Managers are also responsible for end to end solution, including technical and commercials for the pursuit.]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=402055 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=402425 Sat, 25 May 2013 19:19:55 -0700 Snapfish is a leading online photo service and a division of Hewlett-Packard, the world's foremost digital imaging company. With over 75 million members and adding nearly a million each month, Snapfish is the growth leader in the online segment. We enable our members to share, print and store their most important photo memories at the lowest prices - online or off. Snapfish offers professionally-developed digital camera prints as low as 15¢, free online photo sharing, unlimited online photo storage, free editing tools and software, wireless imaging services, and more than 60 personalized photo products, ranging from calendars, mugs and mousepads, to canvas prints, dog bowls and teddy bears.
 
 
One of HP's leading divisions, Snapfish is looking for a motivated leader to manage the Snapfish business in Australia & New Zealand. This position is critical to grow the business to its full potential, leveraging the global infrastructure, knowledge and know-how from the rest of Snapfish and Hewlett-Packard organization. It is a tremendous opportunity for someone who has been in the marketing organization of a web or e-commerce business looking for a tremendous growth opportunity.
 
Your responsibilities will include 
- management of Snapfish's P&L and that of its cobrands in Australia and New Zealand
- leading the business development/sales efforts; recruit new marketing partners to develop channels to acquire new customers. These partners include ecommerce sites, travel sites, offline consumer product brands and other companies with an active consumer base
- all Customer Acquisition activities including co-brands, search, affiliate programs, online and offline advertising, PR, HP-driven customer acquisition, co-marketing etc
- maximising the loyalty and value of existing customers through engaging and relevant email programs, onsite CRM and other efforts
- managing strategic relationships with major properties including online retailers, content sites, ISPs, etc and driving customer acquisition and revenue through them
- directing (to product managers) all the product development that is country-specific and coordinating with the "platform" development team
- managing the overall operations of the Snapfish and co-branded websites. This involves coordinating with the centralized site operations and regional operations team in making sure order flow, site usability, site performance are optimised.
- managing a small country team 
]]> Marketing https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=402425 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=410901 Sat, 25 May 2013 19:19:56 -0700  
This is a superb opportunity for an experienced Problem Manager to set up and run ITIL based Problem Management system. You will be conducting detailed trend analysis in order to identify underlying issues and develop solutions aimed at improving or eliminating such issues. As such you will be working closely with resolver groups ensuring that permanent solutions are found for defects, as well as working closely with managers of other ITIL disciplines, Service Delivery Management, Leaders and the client.]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=410901 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=410988 Sat, 25 May 2013 19:19:56 -0700  
This position is located within the Network Support Service team that delivers IP Communications, Mobility, Security and Networking solutions to Enterprises within Australia. The group consists of Business or Solutions Leads, Solutions Architects involved in designing solutions (Networking, Unified Communications, Wireless, WAN Acceleration, Security) and technical consultants responsible for detailed design, integration and implementation of solutions.
 
You will be accountable for design, development, and technical quality of enterprise solutions.  You will liaise directly with the Enterprise Sales teams and their customers, providing high level network, wireless & telephony design solutions.  You will work closely with the delivery teams to handover projects that you have closed.
 
You will work with HP new and existing large to medium top 90 corporations and with commercial accounts and are responsible for:
 
- Qualifying, define and architect client solutions
- Interpreting value analysis to identify value creation opportunities for clients
- Leading a Technical Response team to deliver large tender proposals
- Designing business solution testing and deployment plans
- Managing key client relationships and monitoring performance and delivery against the pre-defined road maps
- Pre-sales consulting to acquire new and existing business
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=410988 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=411701 Sat, 25 May 2013 19:19:56 -0700  
Account Support Managers lead the customer and HP support towards best practices across IT process, systems, network, and storage. This role will suit a technically switched on person with a proven track record in adding value to client business.
 
 The activities in this role will include the following activities.
 
 · Apply deep and broad technical background and knowledge of industry trends  & technologies with strong focus on ISS and Storage to operate several critical or high risk business areas.
 
· Integrate technical knowledge and business understanding to create solutions for customer
 
· Mentor/consult with team members, other organizations, customers, and other HP stakeholders on complex issues.
 
· Act as a consultant in service delivery business, technology, industry or specific application
 
· Resolve technical and some business incidents independently. Mentor/assist less-experienced team members on complex incidents
 
· Deliver strategic account support by proactively maintaining high-level technical & operational expertise and understanding of the customer's business
 
· Review support plan for business indicators and map to HP service solutions.
 
· Develop and grow assigned  customer account relationships with complex and strategic accounts.
 
· Act as trusted advisor in the consultant role for customer and HP sales teams.
 
· Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical Business Development Team in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions
 
· Provide suggestions for operational efficiencies
 
· Create and deliver Value Based Delivery (VBD) account plans for assigned accounts.
 
· Lead Customer Expectation management as part of escalation process.
 
· Give inputs to operational methods and programs that may affect the business management strategy in a geographic area. Manages delivery of proactive Mission Critical industry support solutions.
 
Represents HP Mission Critical support services portfolio to HP Management and customer management. Accountable to cultivate and grow executive-level relationships with Mission Critical customer management for high level accounts. Impact through the expertise, quality of service, and influence of advice.
 
Provides team and account project leadership Provide leadership and mentoring to other Account Support Managers. Scope and impact is associated with customer revenues, which can vary depending on geography.
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=411701 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=412435 Sat, 25 May 2013 19:19:56 -0700  
The position requires an individual to apply their superior and most importantly "current" Microsoft product and project experience on customer engagements delivering system architecture design, build/design documentation, solution implementation, testing concepts, migrations, programming languages and networking skills.
 
This represents a position that will allow you to apply your skills and experience in a team that is increasingly involved with ongoing challenging work and engaging projects during the continued evolution of a leading, global IT company. Competitive salary packages based on degree of experience, and a range of benefits and future opportunities are on offer.
 
- Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager.
- Often responsible for providing a detailed technical design for enterprise solutions. Is often the Principal Consultant who analyzes and develops enterprise technology solutions.
- Regularly leads in the technical assessment and delivery of specific technical solutions to the customer.
- Coordinates implementation of new installations, designs, and migrations for technology solutions in one of the following work domains: networks, applications or platforms.
- Collects and determines data from appropriate sources to assist in determining customer needs and requirements. Responds to requests for technical information from customers. Develops customer technology solutions using various industry
- products and technologies.
- Engages in technical problem solving across multiple technologies; often needs to develop new methods to apply to the situation.
- Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise.
- Creates and supports sales activities. Manages bids, or major input into the sales lifecycle. Manages activities and provides qualitative and quantitative information for successful sales. Produces complete proposals for smaller engagements within area of expertise.
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=412435 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=412457 Sat, 25 May 2013 19:19:56 -0700  
The Release Manager is responsible for the implementation and planning of change to the test and production environment. This role incorporates the oversight and coordination of Application change providing our client with a central point of control.
 
The Release manger's main duties include:
- Maintain Release policy and schedule
- Overseeing Release Management related activities
- Creating and disseminating Release Management process documentation
- Liaising with the key business stakeholders, HP projects and operations teams as well as external parties.
- Escalation point for any issues and risks affecting Release Management
- Provide support and training where required
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=412457 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=414371 Sat, 25 May 2013 19:19:56 -0700 - Unique location
- Generous entitlements
- The successful candidate must have a Top Secret Positive Vet Clearance
 
The Desktop Support Specialist (DSS) will perform tasks on site for customers of Hewlett-Packard in Central Australia.
 
You will be crucial to the HP's service delivery to customers, fixing notebook and desktop PCs.
 
You'll will install, configure and offer guidance to customers. You will drive a high level of satisfaction by clarifying customer needs, handling problems promptly and escalating issues according to established procedures.
 
You understand the impact to customers when equipment is down, can indentify a solution and convey this in easy to understand language. You have the technical knowledge to resolve problems, develop solutions and can work with minimal supervision.
 
  ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=414371 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415184 Sat, 25 May 2013 19:19:56 -0700  
By becoming part of HP's Services team you will be able to understand the customer's services needs by developing and managing all the aspects of the customer services relationship, with a focus on selling the support renewals, up selling and cross selling HP's Services portfolio.
 
The ideal candidate will have an understanding of the unique way the Installed Base sales team work and operate. They will know how we work closely with various key internal stakeholders (such as the Installed Base business team and Customer Operations -both local and offshore), be able to read and understand HP's support contracts and have a keen eye for detail. This is a great opportunity to apply your already honed sales skills in a services business area that is a key component in HP's success as a services leader in the IT industry. Positioning HP's services value with context to customer's business is essential for your success.
 
Main Responsibilities:
·         Achieve and /or  exceed sales and business targets;
·         Manage service revenue retention and customer satisfaction;
·         Understand clearly who signs, who pays and how the customer transacts commercially;
·         Opportunity and pipeline management;
·         Weekly  forecasting of renewal contracts due that month;
·         Able to meet tight deadlines and perform well under pressure with balanced sense of urgency;
·         Solution oriented with a "can do" attitude and solid problem solving skills;
 
Key performance indicators:
·         Orders performance against target by the end of HP's Financial Year;
·         Forecast accuracy and pipeline shape;
·         Provide active input to build, document, implement and maintain winning account strategies for all accounts using the HP Account Planning template;
·         Develop relationships with senior business and IT executives within the customer base;
·         Percentage Growth Achievement  including new Multivendor Support and Education services;
·         Management of outstanding renewals,  tracking of opportunity status in CRM tool (Siebel); 
·         Accurate forecasting and reporting;
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415184 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415201 Sat, 25 May 2013 19:19:56 -0700  Technology Services (TS) provides consulting, technical solutions and services (Infrastructure Projects) to HP clients across the world.
 
As a Sales Specialist you will focus on installed base renewal, new business consulting and at the same time gaining a solid understanding of Enterprise Services accounts to leverage from.
 
Your success will depend on establishing a professional working relationship (up to executive level) with the relevant internal and external stakeholders as well as developing a core understanding of the unique business needs of HP's end user customers. Ensuring alignment of the HP goals and customer needs will be paramount. You will tailor strategy and solutions to meet the needs of the customer and interface with both internal and external industry experts to anticipate customer needs and facilitate solutions development.   
 
Your responsibilities will include:
 
- Achieving individual quotas for services product lines and selling complex service solutions
- New business sales; targeting and profiling key customer types or customers for specific services
- Account plans and long term sales funnel - Defining specific sales plans
- Working closely with the Business units to ensure maximum account penetration
- Forecasting to management
- Articulating HP's full services portfolio at any level
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415201 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415202 Sat, 25 May 2013 19:19:56 -0700  
Technology Services (TS) provides consulting, technical solutions and services (Infrastructure Projects) to HP clients across the world.
 
HP offers to its customers a coordinated support approach utilizing HP best practices and processes providing a single point of contact with single point of accountability, rapid-response coverage around the clock and around the world; and flexible service plans to suit the needs and budget of its customers.
 
You will report to the ANZ Install Base Services Sales Manager - Technology Services Group (TSG) and your role will be pivotal to the success of HP Install Base business therefore, achieving its annual revenue targets and positioning HP's services value with context to customer's business is essential for your success. You will be able to understand the customer's services needs by developing and managing all the aspects of the customer services relationship, with a focus on selling the support renewals, up selling and cross selling HP's Services portfolio.
 
- Your responsibilities include:
- Achieve and /or  exceed sales and business targets
- Manage service revenue retention and customer satisfaction
- Understand clearly who signs, who pays and how the customer access commercially
- Opportunity and pipeline management/development and also weekly  forecasting
- Able to meet tight deadlines and perform well under pressure with balanced sense of urgency
- Solution oriented with a "can do" attitude and solid problem solving skills
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415202 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415261 Sat, 25 May 2013 19:19:56 -0700 - Global role
- Represent HP's entire portfolio
 
Hewlett-Packard's Enterprise Business's mission is to be the best at helping customers manage and transform their technology environments to optimize business outcomes.
 
As the Junior Account Manager you will assist in representing HP on a key Corporate Account. Corporate Accounts are HP's most valuable customers, based on their current and future business relationship and partnership.  You will assist in building and sustaining executive-level relationships, managing account-level profitability, directing and aligning virtual team members across HP, and by delivering superior client loyalty, all demonstrated through a strong mix of HP's portfolio.
 
You will be involved in:
 
- Articulating HP's value propositions in terms of the business outcomes to the client in the financial language to the C-level executive
- Establishing proactively strong professional relationships and credibility with key IT and business executives within the corporate account
- Building, monitoring and orchestrating sales pipeline activities
- Establishing the overall account sales strategy and driving execution through rigorous reviews
- Effectively leading the account team to ensure coordinated, efficient, account management, and accountability for achieving business results
- Developing a comprehensive business-case approach in crafting client proposals and in HP-internal requests for resource and/or investments
 
You are sales focused, have fantastic business acumen and have high-level IT industry knowledge.
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=415261 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=416606 Sat, 25 May 2013 19:19:56 -0700  
The Service Operations Analyst (SOA) position is responsible for delivery of all high value and in-scope Regional Deployment Engineering Australian Federal Government services across all involved service delivery towers ensuring that performance goals and customer commitments are met.  The SOA promotes Customer Satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery, identifying and driving optimization while managing scope, coordination and working with the Capability Leader to manage resources and cost of delivery.  The SOA actively seeks opportunities to improve service delivery efficiency.  The SOA is the principal contact for all service operational issues for the HP delivery organizations. ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=416606 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=416709 Sat, 25 May 2013 19:19:56 -0700  
Hewlett-Packard Services has grown to be the largest component of HP's Technology Solutions Group (TSG), especially with the acquisition and integration of HP/EDS.  Within HP Services sits HP's Unified Communications & Collaboration Solutions.
 
This position is located within the Network Support Service team that delivers IP Communications, Mobility, Security and Networking solutions to Enterprises within Australia. The group consists of Business or Solutions Leads, Solutions Architects involved in designing solutions (Networking, Unified Communications, Wireless, WAN Acceleration, Security) and technical consultants responsible for detailed design, integration and implementation of solutions.
 
You will be accountable for design, development, and technical quality of enterprise solutions.  You will liaise directly with the Enterprise Sales teams and their customers, providing high level network, wireless & telephony design solutions.  You will work closely with the delivery teams to handover projects that you have closed.
 
You will work with HP new and existing large to medium top 90 corporations and with commercial accounts and are responsible for:
 
- Qualifying, define and architect client solutions
- Interpreting value analysis to identify value creation opportunities for clients
- Leading a Technical Response team to deliver large tender proposals
- Designing business solution testing and deployment plans
- Managing key client relationships and monitoring performance and delivery against the pre-defined road maps
- Pre-sales consulting to acquire new and existing business
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=416709 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=419977 Sat, 25 May 2013 19:19:56 -0700 In this job you will work in the capacity of a Production Support, assisting the team in the entire Production Life Cycle.
 
The role involves :
- Supporting the production through product life cycle
- Providing support with minor development and enhancement
- Completes development of units with designs prepared by more senior developers
- Participates in code reviews
- Prepares and executes unit tests when required
- Applies growing technical knowledge to maintain a technology area (e.g. Web-site Development).
- Accountable for own work.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=419977 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=420543 Sat, 25 May 2013 19:19:56 -0700  
Our sales organization delivers a unique customer experience. We think of the business as a whole. We work together to sell strategic solutions as well as stand-alone products.
 
The New Business Development Manager will be responsible for developing the Victorian market, providing hardware and IT solutions. Some of the key solutions include mobility/wireless, notebook hardware, desktop, workstation and value add services including on demand services (Managed DT solutions) and RCS (Remote Client Solutions).
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=420543 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421316 Sat, 25 May 2013 19:19:56 -0700  
- IT management software pre-sales
- Excellent entry level opportunity to build your sales career 
- Build a career in sales                              
                                        
IT was never simple, but today's IT environments are rapidly growing in complexity, resulting in increased management costs, downtime related to uncontrolled change and risks of meeting compliance requirements.
 
Due to continued success, we are seeking a Junior Software Pre-Sales Consultant to focus on Application Quality Testing, Application Performance Testing and Application Security Testing.
 
Based in Melbourne, you will work with clients across all industry sectors with occasional inter-state travel. Working with our sales teams, clients and channel partners, you will assist with proposal and tender responses, engage with our clients to uncover their needs and issues, present the benefits of HP software to clients up to board level and assist with post-sales questions and issues.
 
We are looking for a highly motivated individual to work in a high performing sales team. You possess a Computer Science/Computer Engineering or other relevant degree. A double degree in Business would be regarded. This is combined with one to two years experience that has given you exposure to software testing.
 
You are technically minded, and can translate your technical knowledge to communicate effectively with businesses people. This will also require you to have a confident presence, strong presentation abilities, a desire to influence future sales and a natural ability to communicate with technical and business people alike.
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421316 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421934 Sat, 25 May 2013 19:19:56 -0700 - Upcoming virtualisation work
- Join a team of highly skilled professionals
 
This is your opportunity to join the HP Unix Services Team.  The team is committed to consistent delivery of quality services in the Open Systems environment that includes platform engineering, solution design, software installation and upgrade, and systems administrative services.  Professionals in this team seamlessly deliver a complete portfolio of world class services, and are involved with a range of responsibilities that includes.
 
As a Senior AIX Systems Administrator you will be providing higher level support across multiple distributed environments.  You will contribute to the on-going development and maintenance of all support documentation in line with the agreed quality standards.  You will proactively assist in identifying tool and process enhancements; identify and rectify technical 'barriers' to successful remote management and provide problem escalation to other groups/leaders where required.  This role would see you involved in upcoming virtualisation work within the team.
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421934 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421970 Sat, 25 May 2013 19:19:56 -0700  
The BUR Consultant's primary role is as follows:
- Responsible for midrange storage backup environments, which consist of Backup and Restore (BUR) for Wintel and Unix systems.
- Responsible for configuration planning and integration/implementation of Backup solutions.
- Analyze/interpret storage backup requirements - Work with technical personnel to fully understand business backup & restore requirements.
- Perform backup & restore assessments - Assess backup infrastructure in terms of its ability to meet the current and future backup & restore objectives and strategic direction. Provide a comprehensive report of the assessment to the client.
- Perform common ITO functions/tasks to effectively manage incident and resolve problems as it relates to the ITIL framework.
- Prepare documentation to define backup & restore solutions.
- Conduct backup infrastructure assessments - Assess backup infrastructure in terms of its ability to meet the current and future objectives and strategic direction. Provide a comprehensive report of the assessment to the client.
- Conduct backup capacity planning - Define capacity criteria and forecast utilisation (using the output of performance measurement).
- Design and develop backup solutions - Apply knowledge of backup products to design and develop storage solutions for new systems and upgrades/conversions.
- Mitigate backup & restore risks - Ensure all technical backup risks are identified, mitigated by communicating and implementing the migration strategy.
- Perform common ITO functions/tasks - Apply knowledge of IQMS, eQMS and QMS to effectively manage incident and resolve problems as it relates to the ITIL framework.
- Produce backup solution documents - Assist in the preparation and creation of documentation to define solution.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421970 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421973 Sat, 25 May 2013 19:19:56 -0700  
- The Mainframe Storage Specialist's role responsibilities are as follows:
- Responsible for MVS Storage Disk and Tape environments.
- Responsible for configuration planning and integration/implementation of Storage solutions.
- Support ongoing management, risk assessment and operational activities for upgrades, problem resolution and change activities.
- Problem & Incident Management.
- Analyze/interpret Storage requirements
Work with other HP technical teams. Work with Business/Client personnel to fully understand business requirements.
- Configure, maintain and review DR requirements and procedures for individual clients.
- Perform common ITO functions/tasks - Apply knowledge of IQMS, eQMS and QMS to effectively manage incident and resolve problems as it relates to the ITIL framework
- Document HP ES Mainframe Processes and Procedures.
- Identify opportunities for Storage reengineering - Assess clients' strategy, business processes, business context, and organization to identify opportunities for reengineering services.
- Mitigate risks - Ensure all technical Storage risks are identified, mitigated by communicating and implementing the migration strategy.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=421973 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=423038 Sat, 25 May 2013 19:19:56 -0700  
Hewlett-Packard's Communications and Media Solutions business bring together HP's software, solutions, service and people assets with energized focus and enhanced alignment across the entire value delivery system.
 
As the Telecommunications Presales Consultantyou will be to act as the Subject Matter Expert (SME) on HP Communications and Media Solutions (CMS) to support the CMS sales organization to drive demand generation, opportunity creation/qualification, lead pursuit, and to support the divisional financial targets owned by the sales organization.
 
You will identify the client's problems and business needs, conceive solutions and develop a value proposition to sell opportunities. You will also be involved in supporting the pursuit team to provide accurate estimation, assessment of risks, and recommendations for implementation.
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=423038 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=423183 Sat, 25 May 2013 19:19:56 -0700  
Our current requirement is for an individual who is sales & opportunity driven, loves to win, an agile persuader who can think out-of-the box.
The key responsibility of this person is to focus on the deals with the alliance partners that create incremental revenue for our business.
 
Responsibilities:
 
- Work with the global or local team and stays involved as early in the sales cycle as possible until contract closure
- Qualify, lead, negotiate and close the deals in pursuit with the Alliance partners
- Work closely together with the assigned  CMS Business Consultant according to the 2-in-a-box principle
- Create a winning team spirit and motivate
- Guide the deal through the internal bid-approval  processes
- Create relationship with CIO, CTO, CFO and articulate and further build our USPs and value proposition
- Timely and consistent reporting of progress both to the team and to management
- Being able to run 3-5 deals simultaneously 
- Travel up to 75% in region
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=423183 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=424708 Sat, 25 May 2013 19:19:57 -0700 AFM (Accounts Finance Mgr) is the dedicated finance support for HP Corporate Accounts.
- Sydney or Melbourne location
 
Key Responsibilities:
- Business & Process Support
Sales Planning - Account Business Planning and integrated investment process Sales outlook/pipeline management  FSC management including expense and capital expenditure Drive AGM to determine appropriate Account Business Target (quota setting) process Participate in strategic planning Drive financials for corporate accounts Business Case deal and investment analysis Deal support and other margin type activities
- Account Contribution Margin management, including reporting & analysis
- Interface with credit collections on account credit status, includes facilitate resolutions, payment trend, line of credit agreements
- Revenue recognition and SOX compliance
]]> Finance https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=424708 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=425640 Sat, 25 May 2013 19:19:57 -0700  
The Successful applicant will be responsible for the following:
- Maintain the RDBMS and ensure that the RDBMS are available for Application Database use
- Maintain and support related Software, such as performance monitoring tools, data dictionaries, RDBMS-specific Applications development facilities, distributed data access facilities or End User query and reporting tools
- Provide support to End Users responsible for DBA in relation to RDBMS issues
- Perform diagnostics, repair and recovery of damaged or corrupted databases and files
- Maintain the RDBMS to maximise efficiency and minimise outage.
- Tune and optimise the RDBMS to improve performance, reliability and space utilisation.
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=425640 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=425651 Sat, 25 May 2013 19:19:57 -0700  
The SQL DBA will be responsible for the following:
- Maintain the RDBMS and ensure that the RDBMS are available for Application Database use
- Maintain and support any related Software, such as performance monitoring tools, data dictionaries, RDBMS-specific Applications development facilities, distributed data access facilities or End User query and reporting tools
- Provide support to End Users responsible for DBA in relation to RDBMS issues
- Perform diagnostics, repair and recovery of damaged or corrupted databases and files
- Tune and optimise the RDBMS to improve performance, reliability and space utilisation
- Support all Application-independent exits, procedures, tools, interfaces or other RDBMS customisations
- Maintain the RDBMS to maximise efficiency and minimise outage.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=425651 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=429544 Sat, 25 May 2013 19:19:57 -0700 - Completes development of units with designs prepared by more senior developers.
- Participates in code reviews.
- Prepares and executes unit tests. 
- Applies growing technical knowledge to maintain a technology area (e.g. Web-site Development).
- Performs work assigned by others.
- Accountable for own work.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=429544 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=430316 Sat, 25 May 2013 19:19:57 -0700  
The Remedy ITSM 7 Specialist will be responsible for:
- Undertaking activities to support the users of the AFG Remedy suite of applications:
o        resolve Incidents
o        implement changes
o        fulfil service requests
o        solve problems
o        continually improve our service
- Undertaking activities to transition new and existing clients onto the AFG Remedy application suite:
o        load foundation data sheets
o        configure Remedy ITSM process modules
o        ARS development
o        participate in testing
- Maintaining documentation relating to Remedy functional requirements
- Identifying issues and develop action plans to resolve
- Participating in continuous service improvement
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=430316 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=430354 Sat, 25 May 2013 19:19:57 -0700  
Key accountabilities include
- Maintain strong working relationships with both customers and HP internal stakeholders, striving for "trusted advisor" status and capturing customer loyalty.
- Provide proactive support, technology consulting, and act as a focal point for customer related support issues.
- Apply the Value Based Delivery (VBD) methodology (delivering IT activities linked to Business and IT Goals) and set of behaviours to align Mission Critical and Proactive Service (MCPS) delivery in accordance with customised business goals, and articulate HP service value.
- Help customers transform their business and derive measurable business value from their IT investment.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=430354 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=431087 Sat, 25 May 2013 19:19:57 -0700  
Part of HP Enterprise Services, Global Sales Support (GSS) is a 1,500+ member world-wide organization best described as the integrator for all the functions that enable HP to provide world-class sales support. As that integrator, GSS creates and qualifies opportunities; delivers end-to-end bid management including pursuit budgeting, staffing and project management; develops solutions that are aligned with client needs and achieve HP's internal delivery and financial requirements; creates proposals to meet client requirements and compel them to buy; and offers self-service access to global best practices, collateral and reusable content.
 
The Deal Analyst gathers and assesses customer needs, both business and technical - utilises Industry domain expertise to develop business value based pricing solutions for clients.
 
The successful applicant must have excellent communication and presentation skills and financial depth combined with technical and business acumen to advance opportunities through the use of effective consultative selling techniques; Builds customer loyalty through being a trusted advisor, especially to the client's CFO team or project finance team
 
The Deal Analyst is responsible for leading the high level and detail pricing solution in a pursuit, in working with HP's Presales finance team:
- Understands and applies basic financial and accounting concepts as well as capital investment concepts and applies them appropriately in positioning proposed solutions
- Proven depth of financial analysis acumen combined with Business and IT technical knowledge - to work with both finance and technical teams to develop the winning commercial solution for our clients
- Proven experience in Third Party Intermediary led outsourcing pursuits as well as sole source pursuits
- Develops Price-to-Win for pursuit team, and increases awareness amongst all Sales and Account teams for the pursuit. Acts as a key advisor to senior management on the development of overall commercial strategy for pursuits.
- Applies expert subject matter knowledge in solving most complex pricing issues in line with business/technical requirements and within established policies.
- Proven experience in working across Asia Pacific countries and cultures
- Proven experience leading the commercial negotiations in an outsourcing pursuit.
- Ability to build and manage relationships with executives both internally and externally
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=431087 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=431487 Sat, 25 May 2013 19:19:57 -0700 In late 2009, HP Enterprise Services signed a major seven-year technology and services contract with the Brazilian-based global mining company, Vale. 
 
This is an exciting opportunity to contribute to the APJ ramp up of the Vale project.
 
This role
 
- Leads all procurement activities for the account and serve as main interface and linkage between customer, account team, business units, delivery and tower leads, to create a total service experience towerds the end customer
- Drive performance and consistency along the procurement flow and implement an order desk culture for fulfilling all procurement needs.
- Participates as a senior member on a cross-functional team. May lead specific projects.
- Meets with Stakeholder managers to understand business priorities and translate them into procurement plans; comprehends the industry and the Marketplace.
- Utilizes supply chain and financial modeling tools.
- Might participate in Supplier Selection Activities. May lead activities for less complex domains. Assesses the supply base of category. Negotiates and contracts with suppliers.
- Engages with low-complexity suppliers. Monitors supplier performance.
- Executes risk mitigation, business continuity, cost management, and operation strategies.
- Provides complex-level procurement support using subject matter expertise of a few technologies and knowledge of multiple technologies.
- Monitors programs, delivery solutions, key metrics, and process oriented tasks; identifies issues and proposed solutions with limited guidance.
- Collaborates with or leads teams to maintain and enhance the current business objectives, such as customer satisfaction,  performance and cost management.
 ]]> Supply Chain and Operations https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=431487 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=433119 Sat, 25 May 2013 19:19:57 -0700 - Leadership role
Hewlett Packard provides customers with notebooks, desktop PCs and other accessories that push the boundaries of personal computing.
 
As the Team Leader you will be accountable for managing a team responsible for providing on-site hardware, systems, sub-systems and/or other applications support for customers according to contractual service levels. You will also be involved in operational/tactical activities of team, providing coaching and leadership to direct staff members, meeting business targets, handling customer escalations and constantly promoting the highest level of Total Customer Experience (TCE) and customer loyalty.
 ]]> Engineering Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=433119 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=434300 Sat, 25 May 2013 19:19:57 -0700  
The Program Coordinator currently services a number of departments within South Pacific and provides administrative support to the supplies channel to ensure all contracts are created and processed accurately. The position also supports a loyalty program, provides reports, analyses data and completes customer renewals.
 
You will perform other activities such as:
 
- Manage and juggle many projects and/or programs under tight deadlines
- Track, measure and report on business group or country measurements of success (calls, clicks, leads, revenue, Total Customer Experience (TCE)
- Dealing with enquiries from the channel
- Chasing suppliers and the channel for information
- Analysing information from reports
 
You have high attention to detail, are analytical in nature and can work to tight deadlines.
 ]]> Marketing https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=434300 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=434401 Sat, 25 May 2013 19:19:57 -0700  
As the Product Marketing Manager you will own Hewlett Packard's Desktop products commercial and consumer business success in Australia and New Zealand. You will be tasked with achieving sustainable revenue, profitability (P&L), & market share goals by leading & developing a team of product marketing professionals & implementing business processes/management systems.
 
You will be responsible for:
 
- Achieving Financial & Growth goals
- Developing and fostering a team environment where team members can excel & develop, encouraging ownership & empowerment
- Proactively engaging with peers & other functional departments on driving strategic projects
- Managing the product portfolio lifecycle strategy from planning to end of life (EOL)
- Owning the Pricing Strategy to ensure that we are competitive in the market
- Developing & communicating quarterly & annual product marketing guidance for Australia and New Zealand
- Proactively managing market & competitor analysis to identify business opportunities, provide insightful & actionable outputs across products, markets & competitors
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=434401 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435438 Sat, 25 May 2013 19:19:57 -0700 - Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow-up by others.
- Maintain knowledge of competitors in account to strategically position HP's products and services better.
- Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.
- Provide support to Account managers and provide input regarding business development and solution expertise.
- Development of quota objectives and future direction for defined product category.
- Some specialists also responsible for selling outsourcing deals.
- Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry.
- May invest time working with and leveraging external partners to deliver sale.
- For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher-total contract-value renewals.
- Directs or coordinates supporting sales activities
Scope and Impact
- Works on HP's larger accounts.
- May perform project management role.
- May invest time working external partners.
- Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization.
- May develop business plan in conjunction with customer.
- Typically assigned higher than average quota.
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435438 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435444 Sat, 25 May 2013 19:19:57 -0700 - Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow-up by others.
- Maintain knowledge of competitors in account to strategically position HP's products and services better.
- Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.
- Provide support to Account managers and provide input regarding business development and solution expertise.
- Development of quota objectives and future direction for defined product category.
- Some specialists also responsible for selling outsourcing deals.
- Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry.
- May invest time working with and leveraging external partners to deliver sale.
- For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher-total contract-value renewals.
- Directs or coordinates supporting sales activities
Scope and Impact 
- Works on HP's larger accounts.
- May perform project management role.
- May invest time working external partners.
- Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization.
- May develop business plan in conjunction with customer.
- Typically assigned higher than average quota.
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435444 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435445 Sat, 25 May 2013 19:19:57 -0700 - Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow-up by others.
- Maintain knowledge of competitors in account to strategically position HP's products and services better.
- Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.
- Provide support to Account managers and provide input regarding business development and solution expertise.
- Development of quota objectives and future direction for defined product category.
- Some specialists also responsible for selling outsourcing deals.
- Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry.
- May invest time working with and leveraging external partners to deliver sale.
- For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher-total contract-value renewals.
- Directs or coordinates supporting sales activities
Scope and Impact 
- Works on HP's larger accounts.
- May perform project management role.
- May invest time working external partners.
- Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization.
- May develop business plan in conjunction with customer.
- Typically assigned higher than average quota.
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435445 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435446 Sat, 25 May 2013 19:19:57 -0700 - Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow-up by others.
- Maintain knowledge of competitors in account to strategically position HP's products and services better.
- Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.
- Provide support to Account managers and provide input regarding business development and solution expertise.
- Development of quota objectives and future direction for defined product category.
- Some specialists also responsible for selling outsourcing deals.
- Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry.
- May invest time working with and leveraging external partners to deliver sale.
- For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher-total contract-value renewals.
- Directs or coordinates supporting sales activities
Scope and Impact 
- Works on HP's larger accounts.
- May perform project management role.
- May invest time working external partners.
- Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization.
- May develop business plan in conjunction with customer.
- Typically assigned higher than average quota.
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435446 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435497 Sat, 25 May 2013 19:19:57 -0700  
As the BAC Consultant your role will focus on the design and implementation of business service management solutions for new and existing enterprise customers. You will provide advanced technical consulting and advice to colleagues on proposal efforts, solution design, be able to translate client requirements relative to HP's solutions, be able to perform tuning and modification of existing solutions, and contribute to HP strategy moving forward. Your knowledge-sharing will include production of internally published material such as knowledge briefs and solution architecture components and modules, along with presentations at customer C level.
 
An important part of your role will be to create and support sales activities. You'll produce complete proposals for smaller engagements, and actively grow our portfolio with existing customers by identifying new opportunities. 
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=435497 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=436325 Sat, 25 May 2013 19:19:57 -0700 - Completes development of units with designs prepared by more senior developers.
- Participates in code reviews.
- Prepares and executes unit tests. 
- Applies growing technical knowledge to maintain a technology area (e.g. Web-site Development).
- Performs work assigned by others.
- Accountable for own work.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=436325 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=437155 Sat, 25 May 2013 19:19:57 -0700 - Monitor systems and identify performance issues reactively.
- Solve technical problems on assigned hardware and software platform(s)/application(s) following standard protocols.
- Works within strict time scales and elevates incidents within defined time windows.
Problem Management:
- Ability to identify incident trends in order to elevate incidents in accordance with standard protocols.
Change Management:
- Execute scripted change management activities as approved and documented.
- Perform routine installations, configurations per standard protocols.
- Assemble and integrate system/product.
Operations Maintenance:
- Perform routine maintenance. May include performing tape/backup operations
Quality:
- Understands the impact of operations delivery on the customer's business.
- Contribute to team's ability to meet target goals.
Complaint Handling:
- Responds to customer relations problems promptly and appropriately, escalates issues according to established procedures.
 
Customer Relationship:
- Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
- Work effectively in a multicultural environment.
- Respond to common service, product, technical, and customer-relations questions
Teamwork:
- Work with local teammates and virtual team members
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=437155 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=437578 Sat, 25 May 2013 19:19:57 -0700 - Completes development of units with designs prepared by more senior developers.
- Participates in code reviews.
- Prepares and executes unit tests. 
- Applies growing technical knowledge to maintain a technology area (e.g. Web-site Development).
- Performs work assigned by others.
- Accountable for own work.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=437578 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=438605 Sat, 25 May 2013 19:19:57 -0700  
This is a diverse and challenging role which will bring your experience in creating Application Services solutions to clients across Australia and New Zealand (home base in Australia). You will provide pre-sales support on assigned opportunities and lead a team of technology subject matter experts to deliver solutions that will provide a compelling value proposition to the client and deliver profitable growth to HP
 
You will have a deep understanding of either:
-           Applications management/outsourcing, including business impacts of this function, performance measurement (SLAs), commercial constructs, best practice, global delivery models and critical success factors, or
-           Systems Integration and Software Development, including typical business requirements, SDLC models, estimation and risk management, commercial constructs, best practice, global delivery models, subcontractor management and critical success factors.  ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=438605 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439246 Sat, 25 May 2013 19:19:57 -0700  
As an Account Manager within ESSN, you will be required to manage approx 30 accounts and grow HP's share of wallet within these accounts.  You will need to understand your customers' business issues, and recommend HP ESSN solutions to address these.   
 
You will need to working closely with the Channel and  position HP's Converged Infrastructure message: solution = ISS, SWD and Networking solutions
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439246 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439263 Sat, 25 May 2013 19:19:57 -0700 Description:
- Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts.
- Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures.
- Provide software service, presales, post-sales or service delivery support.
- Deliver services, including customized services to large enterprise, complex or corporate accounts.
- Use proactive monitoring procedures/tools to identify problem prevention opportunities
 
 ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439263 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439294 Sat, 25 May 2013 19:19:57 -0700  
HP Software & Solutions' Professional Services Organization (PSO) is a global services organisation dedicated to delivering consulting, implementation and education services around the Business Technology Optimisation (BTO) and Information Management (IM) elements of the HP Software portfolio.
 
As a Client Principal of PSO at Melbourne within the South Pacific sub-region of PSO, you will bring deep contacts and enterprise IT Services & consulting sales expertise to head up the PSO relationships within our key named accounts. Working with Software Sales and Account Management & sales teams - you will, identify, qualify, shape, pursue and ultimately close significant consulting and software services engagements. This expertise will have been gained by successful engagement with major clients in Melbourne
 
You will develop the PSO consultative approach, focus efforts and resources on a few selected customers, look for economies of scale and develop synergies in the engagement process to provide the right solution to the customer delivered by the optimum PSO engagement construct and commercial structure. You will structure account plans, target opportunities in key customers and define actions and align the right resources and tools to engage and pursue them through to closure.
]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439294 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439361 Sat, 25 May 2013 19:19:57 -0700 HP Enterprise Services (ES) is the business unit of HP which provides applications, business process, and infrastructure technology outsourcing services, consulting, and support to more than thousands of business and government customers across the globe.  On our customers' behalf, we leverage the breadth of our extended portfolio to offer the most comprehensive end-to-end IT services.
 
You'll  be responsible for supporting mainframe application environments in the fast-paced financial services sector.  
 
The Service Delivery Consultant
- Participates as a member of development team or teams; may lead a small development team. 
- Designs units for others. Completes development to implement complex components. 
- Contributes to design activities; may design solutions. 
- Develops independently; participates in code reviews and may lead code reviews. May lead and provide mentoring and guidance to less senior developers. 
- Designs, prepares and executes unit tests. 
- Applies in-depth or broad technical knowledge to maintain one or more technology areas (e.g. Web-site Development). 
- Applies HP and 3rd party technologies to complex software solutions of moderate complexity.
- Independently implements end-user or enterprise  solutions complexity or services prepared by more senior technologists for more complex solutions.
- May assign work to others.
- Provides time / resource estimates for assigned tasks.
- May provide time / resource estimates for assigned projects.
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439361 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439478 Sat, 25 May 2013 19:19:57 -0700  
As the South Pacific Human Resources Operations Manager you will be responsible for planning, HR services delivery and data management. Your expert knowledge and advice will be integral to ensuring effective delivery of HR Services in the employment life cycle of Hewlett-Packard employees.
 
Key responsibilities include:
- Responsible for overall success of all HR Operations delivery in Australia and New Zealand
- Lead a team of between 5 - 10 HR Operations Specialists to deliver HR services and transactions
- Advisor to country HR team and the business leaders on HR Services
- Lead and implement management of change
- Manage escalations and issue resolution
 
You are reliable, enthusiastic and have a can do attitude.
 
 ]]> Human Resources https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=439478 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=440488 Sat, 25 May 2013 19:19:58 -0700  
HP Software & Solutions' Professional Services Organization (PSO) is a global services organisation dedicated to delivering consulting, implementation and education services around the Business Technology Optimisation (BTO) and Information Management (IM) elements of the HP Software portfolio.
 
As a Client Principal of PSO at Melbourne within the South Pacific sub-region of PSO, you will bring deep contacts and enterprise IT Services & consulting sales expertise to head up the PSO relationships within our key named accounts. Working with Software Sales and Account Management & sales teams - you will, identify, qualify, shape, pursue and ultimately close significant consulting and software services engagements. This expertise will have been gained by successful engagement with major clients in Melbourne
 
You will develop the PSO consultative approach, focus efforts and resources on a few selected customers, look for economies of scale and develop synergies in the engagement process to provide the right solution to the customer delivered by the optimum PSO engagement construct and commercial structure. You will structure account plans, target opportunities in key customers and define actions and align the right resources and tools to engage and pursue them through to closure.]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=440488 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=442068 Sat, 25 May 2013 19:19:58 -0700  
As part of our ongoing Transformation program there are multiple opportunities to obtain a Permanent Full Time Customer Service Representative position in our Customer Contact Centre. 
 ]]> Administration https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=442068 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443079 Sat, 25 May 2013 19:19:58 -0700 This is an exciting opportunity to join a dedicated team of implementation server engineers. Our Sydney team is currently undertaking some major technology transformation projects which will involve upgrades and implementation of leading edge technologies, and the transformation of enterprise scale server environments.
 
We require experienced server engineers, with a deep subject knowledge in a number of technologies.  You will play an integral role in evaluation of design documentation, development of implementation planning and the actual delivery of the scope of work.]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443079 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443247 Sat, 25 May 2013 19:19:58 -0700  
The Real Estate organization develops standards, defines processes, and provides implementation resources for the professional acquisition and disposition of properties.
 
The South Pacific Global Real Estate Manager leads the delivery services for Global Real Estate (GRE) that includes project management for client build-outs and rearrangements, building and equipment repairs, preventive maintenance on buildings and building systems. 
 
You will also manage financial budgets, internal client expectations, vendor contracts (Integrated Facilities Management, IFM) and performance management, programs and processes related to these services. Also, you be involved in delivering facilities operations and corporate service which include building and equipment repairs, preventative maintenance on buildings and building systems, project management, custodial, food services, office services and workplace environments. What's more, you will participate in the development and implementation of process improvements to increase quality and customer satisfaction and decrease operating costs.
 
You have solid business acumen, can handle multiple tasks at once and have excellent customer service skills.
 ]]> Corporate Administration https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443247 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443661 Sat, 25 May 2013 19:19:58 -0700 Over the last 5 years we have grown significantly in the networking market and we have recently announced a significant investment initiative in networking arena that will even more significantly expand our networking portfolio regionally and globally.
 
Our local HP Networking team has achieved outstanding results, and is looking for enthusiastic contributors who can assist in furthering our engagements in the ANZ marketplace in newly created positions that offer outstanding career prospects.
 
As part of a team of regional and global networking professionals you will be across a range of activities.
 
·         Consulting with customers in selling and supporting company products and systems.
 
·         Providing technical support in sales presentations, product demonstrations, customer training and delivery of professional systems consulting/integration services.
 
·         Understanding, developing and delivering systems/applications solutions to meet customer's business, information, technical and educational needs.
 
·         Applying advanced subject matter knowledge to complex business issues, and being regarded as a subject matter expert, while contributing to the development of new ideas and methods.
 
·          Working on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
 
·         Exercising significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
 
·          Leading and/or providing expertise to functional project teams and may participate in cross-functional initiatives.
 
·         May also provide mentoring and guidance to lower level employees, acting as an expert providing direction and guidance to process.]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443661 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443645 Sat, 25 May 2013 19:19:58 -0700  
As the National Account Manager you will be based in Melbourne and focus on national key accounts. You will serve as the expert to the partner for more advanced information regarding products such as printing and pc hardware.
Your responsibilities include:
 
?Supporting sales by analyzing opportunities, and communicating sales collateral within their area of focus
?Achieving assigned quota for HP assigned products
?Transactional selling working within a team of selling professionals.
?Influencing partners to create and maintain their HP funnel
?Influencing partner business manager and/or end user sales teams on partners' capabilities and merits
?Ensuring partners are compliant with legal practices
 
You are sales and marketing focused, well organised and energetic.
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443645 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443662 Sat, 25 May 2013 19:19:58 -0700  
Over the last 5 years we have grown significantly in the networking market and we have recently announced a significant investment initiative in networking arena that will even more significantly expand our networking portfolio regionally and globally.
 
Our local HP Networking team has achieved outstanding results, and is looking for enthusiastic contributors who can assist in furthering our engagements in the ANZ marketplace in newly created positions that offer outstanding career prospects.
 
As part of a team of regional and global networking professionals you will be across a range of activities.
 
·         Consulting with customers in selling and supporting company products and systems.
 
·         Providing technical support in sales presentations, product demonstrations, customer training and delivery of professional systems consulting/integration services.
 
·         Understanding, developing and delivering systems/applications solutions to meet customer's business, information, technical and educational needs.
 
·         Applying advanced subject matter knowledge to complex business issues, and being regarded as a subject matter expert, while contributing to the development of new ideas and methods.
 
·          Working on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
 
·         Exercising significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
 
·          Leading and/or providing expertise to functional project teams and may participate in cross-functional initiatives.
 
·         May also provide mentoring and guidance to lower level employees, acting as an expert providing direction and guidance to process.
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=443662 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=444424 Sat, 25 May 2013 19:19:58 -0700  
We have a current opportunity for an Applications Support Specialist within our applications group supporting various Federal Government accounts. The applications support specialist will have skills and experience across a number of platforms, applications and Databases. ]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=444424 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=446898 Sat, 25 May 2013 19:19:58 -0700 ·Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures
·Provide software service, post-sales or service delivery support and solve applications problems for remote or local accounts, on standard and specialized systems
·Provide direct post-sales systems technical support to end users and HP Authorized Service Providers
·Solve technical problems on an assigned hardware and software platforms
·Use proactive monitoring procedures/tools to identify problem prevention opportunities
 
Accountable for company policies and procedures to complete a wide variety of internal and Customer facing tasks
System level technical knowledge effecting customer business level availability Independent judgment exercised  affecting HP escalation processes]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=446898 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=447589 Sat, 25 May 2013 19:19:58 -0700 - Establishes proactively strong professional relationships and credibility with key IT and business executives in the corporate account.
- Focuses on senior business management challenges and strategies and is periodically called upon by client IT executives for advice and counsel.
- Acts as business partner to account and "extension" of the customer's IT management team.
- Demonstrates breadth and depth of knowledge to position and map HP capabilities that align to client business objectives and initiatives.
- Maintains high-level of customer loyalty and builds trust and integrity, as indicated in HP-conducted surveys and reports.
- Leverages existing engagements to spawn new business with opportunities that result in on-going profitable revenue growth for HP.
- Leverages full HP portfolio to add significant value to customer´s business, continuously improve account profitability for HP and expand HP´s share of wallet of the customer spent
- Actively engages the Executive Sponsor and other senior HP executives to build strategic relationships with the customer which ensure long-term business opportunities for HP
Business Management
- Builds, monitors and orchestrates sales pipeline activities to advance, invest in or divest of opportunities; focuses on generating new and break-through initiatives.
- Nurtures and closes new HP solutions opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services.
- Builds long-term growth opportunities (three years or more) using the Account Business Planning (ABP) process; actively manages the ABP through scheduled reviews and updates 
- Gains business buy-in for the account business opportunities and has a solid understanding of the business case from the HP internal stakeholders in the GBU's and the countries/regions
- Provides the business rationale and risk assessment for making HP investments in the account
- Meets quarterly and annual sales goals, and coaches HP resources to meet and exceed targets
Account Team Management
- Orchestrates the resources and sponsorship essential for executing business effectively on a global scale.  Engages HP sales specialists, channel and alliance partners to fully leverage the portfolio of HP solutions; optimizes deployment of specialists and partners, instills a sense of opportunity ownership to drive deal closure, and maintains ongoing dialogue with pursuit leads to maximize client value. 
- Coaches account team members to optimize performance and to enable broader and deeper client engagement.
- Coordinates all HP activities in the account, e.g. sales activity, marketing programs, executive forums, delivery of on-going engagements and RAP surveys; develops a communication plan and employs effective processes for keeping direct and virtual team members updated.
- Coordinates multiple WW BU delivery organizations to support client engagement and service in the account.
- Actively engages the Executive Sponsor and selectively leverages other senior HP executives to build strategic relationship which favorably position long-term business opportunities for HP and are complimentary to overall account activities.
- Drives integrated planning and coordinated sales execution effectively.
People Management
- Identifies and grows key performers and develops a succession plan.
- Assesses and manages employee performance to ensure individual and group excellence; manages performance and results of high and low performers
- Motivates and supports sales teams in selling; counsels and supports individuals through selling challenges; demonstrates a high level of motivation and entrepreneurial ability in supporting the pursuit and closing of deals.
- Nurtures and advances the talent required to maintain HP sales force excellence within area of control;]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=447589 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=448878 Sat, 25 May 2013 19:19:58 -0700 ·Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures
·Provide software service, post-sales or service delivery support and solve applications problems for remote or local accounts, on standard and specialized systems
·Provide direct post-sales systems technical support to end users and HP Authorized Service Providers
·Solve technical problems on an assigned hardware and software platforms
·Use proactive monitoring procedures/tools to identify problem prevention opportunities
 
Accountable for company policies and procedures to complete a wide variety of internal and Customer facing tasks
System level technical knowledge effecting customer business level availability Independent judgment exercised  affecting HP escalation processes]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=448878 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=449458 Sat, 25 May 2013 19:19:58 -0700 ·         Perform within Data Centre Processes to manage Incidents and Escalations
·         Participate in key Problem, Change, Configuration Management functions in the Data Centres as prescribed
·         Maintain accurate inventory lists of installed equipment
·         Maintain accurate network patch diagrams
·         Work closely with ADM's to manage equipment maintenance windows and assignment of data centre facilities for new installations and decommissions
·         Participate in Data Centre Projects as required
·         Participate in Audits as required
·         Manage implementation of Data Centre physical security processes.
·         Manage the Business Continuity Plan for Singapore Data Centres
·         Manage Data Centre audit processes
·         Assist with Capacity Management of Australian Data Centres
 
Also act in new bid pursuits as Data Centre SME
Identify requirement for DC Facilities
Plan target solution - target DC and specifications
Prepare DC cost information and assumptions/conditions as input to bid solution]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=449458 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=452945 Sat, 25 May 2013 19:19:59 -0700  
Our sales organization delivers a unique customer experience. We think of the business as a whole. We work together to sell strategic solutions as well as stand-alone products.
 
The HP Online Store Manager is responsible for managing the store as a self contained business by developing and growing direct sales to the SMB and Consumer markets, and via HP Corporate Customer employee purchase programs and new and Affinity partners through both Online and Telesales platforms. You will work with the APJ Online Store Management team, regional business units, category and marketing teams to understand business and product strategies identify relevant business opportunities and deliver an effective, direct, go-to-market option, while not impacting HP's business relationships. Further, you will provide leadership to the store content, marketing and telesales teams in order to ensure that the infrastructure, programs and sales activities deliver a positive customer experience with expected revenue growth and gross margins on a sustainable basis.
 
You are sales focused, energetic and able to develop a high performance team.
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=452945 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=453006 Sat, 25 May 2013 19:19:59 -0700  
HP Software & Solutions' Professional Services Organization (PSO) is a global services organisation dedicated to delivering consulting, implementation and education services around the Business Technology Optimisation (BTO) and Information Management (IM) elements of the HP Software portfolio.
 
As a Client Principal of PSO at Canberra within the South Pacific sub-region of PSO, you will bring deep contacts and enterprise IT Services & consulting sales expertise to head up the PSO relationships within our key Federal Government and ACT Government accounts. Working with Software Sales and Account Management & sales teams - you will, identify, qualify, shape, pursue and ultimately close significant consulting and software services engagements. This expertise will have been gained by successful engagement with major Government clients in Canberra
 
You will develop the PSO consultative approach, focus efforts and resources on a few selected customers, look for economies of scale and develop synergies in the engagement process to provide the right solution to the customer delivered by the optimum PSO engagement construct and commercial structure. You will structure account plans, target opportunities in key customers and define actions and align the right resources and tools to engage and pursue them through to closure.]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=453006 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=453069 Sat, 25 May 2013 19:19:59 -0700 - Monitor systems and identify performance issues reactively.
- Solve technical problems on assigned hardware and software platform(s)/application(s) following standard protocols.
- Works within strict time scales and elevates incidents within defined time windows.
Problem Management:
- Ability to identify incident trends in order to elevate incidents in accordance with standard protocols.
Change Management:
- Execute scripted change management activities as approved and documented.
- Perform routine installations, configurations per standard protocols.
- Assemble and integrate system/product.
Operations Maintenance:
- Perform routine maintenance. May include performing tape/backup operations
Quality:
- Understands the impact of operations delivery on the customer's business.
- Contribute to team's ability to meet target goals.
Complaint Handling:
- Responds to customer relations problems promptly and appropriately, escalates issues according to established procedures.
 
Customer Relationship:
- Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
- Work effectively in a multicultural environment.
- Respond to common service, product, technical, and customer-relations questions
Teamwork:
- Work with local teammates and virtual team members
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=453069 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=453292 Sat, 25 May 2013 19:19:59 -0700 - Solid channel strategy
 
Hewlett-Packard's Enterprise Server, Storage and Networking group (ESSN) leads the world in delivering technology business solutions to our clients. Our business unit is built on a heritage of delivery excellence, industry knowledge, a world-class technical infrastructure, and the expertise and commitment of our people.
 
Due to the increase revenues being created with the channel in Australia we have a requirement to expand our coverage in Distribution. You will report to the Country Channel Manager and provide face to face partner coverage to gain deeper coverage and drive more business.
 
You will responsible for:
 
- Managing sell in and sell through of distribution
- Working with the product management team to get the right price placement and position
- Working with top non managed final tier resellers
- Souring non face to face accounts and turning them fully managed accounts
- Serving as the expert to the partner for extremely complex information regarding product, services, and software transitions, promotions, and configurations
- Promoting HP offerings to become a key part of the partner's business and solutions
 
You are sales focused, tenacious and can building relationships quickly.
 ]]> Sales https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=453292 https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=455445 Sat, 25 May 2013 19:19:59 -0700 - Monitor systems and identify performance issues reactively.
- Solve technical problems on assigned hardware and software platform(s)/application(s) following standard protocols.
- Works within strict time scales and elevates incidents within defined time windows.
Problem Management:
- Ability to identify incident trends in order to elevate incidents in accordance with standard protocols.
Change Management:
- Execute scripted change management activities as approved and documented.
- Perform routine installations, configurations per standard protocols.
- Assemble and integrate system/product.
Operations Maintenance:
- Perform routine maintenance. May include performing tape/backup operations
Quality:
- Understands the impact of operations delivery on the customer's business.
- Contribute to team's ability to meet target goals.
Complaint Handling:
- Responds to customer relations problems promptly and appropriately, escalates issues according to established procedures.
 
Customer Relationship:
- Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
- Work effectively in a multicultural environment.
- Respond to common service, product, technical, and customer-relations questions
Teamwork:
- Work with local teammates and virtual team members
]]> Services https://hp.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=455445