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09.00 |
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Arrival and coffee |
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09.30 |
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Welcome and Introduction
Alan Banks, Vice President & General Manager, HP Software EMEA
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09.35 |
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The important shift from information technology to business technology
Followed by Q&A
Tom Hogan, Senior Vice President, HP Software
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10.20 |
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IT’s role in the current economic climate Ian Angell, Professor of Information Systems, London School of Economics |
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10.55 |
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Refreshment
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11.10 |
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IT at the centre of business transformation How IT can be deployed to cut costs, nurture innovation and improve customer service
Paul Coby, CIO, British Airways |
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11.30 |
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Testing the customer experience How BT has revolutionised testing to focus on the end-to-end customer experience
Victoria Pearson, Director of End to End Testing, British Telecom |
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11.50 |
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IT at the heart of the NHS Why innovative IT is at the core of the business value for healthcare delivery for 60% of the UK population
Mike Dyer, CTO, NHS CSC Alliance |
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12.10 |
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Evolve – enabling the change Delivering positive business outcomes through IT transformation
Gary Barr, IT Director, William Morrison Supermarkets
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12.30 |
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Customer panel discussion |
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12.45 |
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Lunch |
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14.00 |
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Close |
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Printable version
